Shipping & Returns

At Thoughtful Needs, we work with trusted third-party suppliers to fulfill your orders.

---

**Processing Time**

Please allow 2–5 business days for order processing before shipment. Once your order is fulfilled, you'll receive a shipping confirmation email with a tracking number.

---

**Estimated Shipping Times**

Delivery times vary based on your location and the supplier:

- **US & Canada:** 7–15 business days
- **Europe:** 10–20 business days
- **Australia & NZ:** 10–20 business days
- **Rest of World:** 15–30 business days

Note: Shipping times may be longer during holidays or peak seasons.

---

**Shipping Costs**

Shipping rates are calculated at checkout based on your location and order size. Some items may ship separately depending on the supplier.

---

**Customs & Import Taxes**

International orders may be subject to customs fees or import taxes. Buyers are responsible for any applicable charges.

---

**Lost or Delayed Orders**

While rare, delays can occur due to customs or carrier issues. If your order hasn’t arrived after 30 business days, please contact us at:

📧 olgaforeign@gmail.com

We’ll help resolve the issue with the supplier.

---

Thank you for your patience and understanding — we’re committed to getting your order to you as quickly as possible!